Availability
Both students and staff members are explicitly encouraged to make use of the grievance redressal mechanism available within the college.
Statutory Bodies
Student Grievance Redressal Cell
Fair, Transparent & Effective Redressal
Student Welfare & Redressal
A fair and transparent mechanism for addressing student concerns across academic and campus matters.
The Student Grievance Redressal Cell (SGRC) is established to provide students with a fair, transparent, and effective mechanism for addressing grievances related to academic, administrative, and campus-related matters. The Cell is committed to ensuring that students' concerns are heard, addressed promptly, and resolved in a just and impartial manner, thereby fostering a positive and supportive learning environment.
The SGRC functions in accordance with the guidelines issued by the statutory authorities and the institution's policies, promoting accountability, transparency, and student welfare.
Objectives
- Provide a structured mechanism for students to register and resolve grievances.
- Ensure fair, impartial, and timely redressal of student complaints.
- Promote a student-friendly environment based on equality, transparency, and mutual respect.
- Safeguard the rights and interests of students.
- Encourage constructive dialogue between students and the institution.
Functions
- Receive and review grievances related to academic, administrative, infrastructural, and student support services.
- Examine complaints in a fair, confidential, and unbiased manner.
- Recommend appropriate corrective measures for the timely resolution of grievances.
- Monitor the implementation of recommendations and ensure effective grievance redressal.
- Promote awareness among students regarding the grievance redressal mechanism and their rights.
Usage and Mechanism
Related Support
For matters specifically involving harassment or discrimination, the college also maintains an Internal Complaints Committee (ICC) and an Anti-Ragging Squad.
Mentoring
Freshers are assigned senior student mentors to support them during their transition period and help report any incidents of harassment or ragging.
Communication
In the event of concerns, parents are advised to contact the class teacher, tutor, or Principal directly to ensure issues are handled through proper channels.
Committee Members
Students' Grievance Redressal Committee (SGRC-Students)
| # | Name | Designation |
|---|---|---|
| 01 | Mr Muthappan M | Convenor |
| 02 | Dr Nisha Rani D | Member |
| 03 | Dr Ajith M Thomas | Member |
| 04 | Dr Edna Richard | Member |
| 05 | Dr Lisba Yesudas | Member |
| 06 | PTA President | PTA President |
| 07 | Student Representative | Student Representative |
- 01
Mr Muthappan M
Convenor
- 02
Dr Nisha Rani D
Member
- 03
Dr Ajith M Thomas
Member
- 04
Dr Edna Richard
Member
- 05
Dr Lisba Yesudas
Member
- 06
PTA President
PTA President
- 07
Student Representative
Student Representative
Staff Grievance Redressal Committee (SGRC-Staff)
| # | Name | Designation |
|---|---|---|
| 01 | Dr Divya Thomas | Convenor |
| 02 | Dr Ramesh P | Member |
| 03 | Dr D Legio Meril | Member |
| 04 | Ms Melissa Hillary | Member |
| 05 | Mrs Moly Augustine | Member |
| 06 | Mrs Sheeba Johnson | Member |
- 01
Dr Divya Thomas
Convenor
- 02
Dr Ramesh P
Member
- 03
Dr D Legio Meril
Member
- 04
Ms Melissa Hillary
Member
- 05
Mrs Moly Augustine
Member
- 06
Mrs Sheeba Johnson
Member